House rules


PAYMENT

Payment can be made either by card or in cash (€ or Hungarian Forint are both accepted) Please note that the payment must me made either on arrival or the following day. Should you fail to comply with this rule, the Senator Apartment has the right to charge the amount, including 20 € / night administration fee.

CREDIT CARD DETAILS

Credit card details must be provided for security reasons only, in order to prevent any violation of rules. Credit cards are not charged without a legitimate reason and card details are irrevocably ereased from our system 10 days after your departure from Senator Apartments Budapest.

FRESH BEDDING AND TOWELS

Clean bedding and fresh towels are provided on every third day for FREE. This is however not automatic, please inform us about your housekeeping enquiry at least 24 hours in advance.

CHECK IN TIME IS 15:00

Please note that early check in depends on availability and only on request. Early check in costs 15 € from 14:00 and 30 € from 13:00.

CHECK OUT TIME IS 11:00

Please leave your apartment and bring your keys back to reception by 11:00 the latest. By checking out late you cause inconvenience to our next guests because the apartment cannot be cleaned on time. Penalty fee is 30 €.

SMOKING IS STRICTLY FORBIDDEN

Smoking is only permitted on the balcony. Leaving cigarette stubs or strong smoke odor in the apartment results in a 100 € / apartment pentalty fee.

DO NOT LOSE KEYS

Please take care of your keys as by losing it, breaking it or damaging it any way you are obligated to pay a 100 € penalty fee to cover the changing of the lock. It is of paramount importance for us to ensure our guests' security. So please do not forget to close and lock the door simultaneously before going out.

FRIENDLY HOTEL

Do not worry about your pet, it can come to Budapest with you for a moderate pet fee, 15 € / animal. We can also provide baby cot (7 € / night), baby high chair (5 € / night) and stroller (5 € / night).

AIR CONDITIONING

Most apartments are equipped with air conditioner. The fee of this service depends on the size of the apartment (9 € / night - 13 € / night), remote controls may be requested at reception. By turning off the AC and closing the window when leaving the apartment you help preserve the environment.

RECEPTION 24/7

Any time you have a question or need something just feel free to ask. Our helpful, well prepared receptionists assist you personally or on Facebook 24 hours a day even on weekends.

FREE WIFI

Name of the router: "Senator". Password: "niceplace". In case your device cannot connect at first attempt please reset the router. It must work! We're using the same internet.

CLEANING AND EXTRA BEDDING

Our housekeeping team is always at your service. Order full cleaning if you got into trouble for 15 € or extra bedding for a new guest, 20 € / person. Please note that an extraordinary mess may cost more than standard fee.

HAVE FUN IN MODERATE WAY

Most of our guest comes here to rest. Please be as quiet as you can! Do not litter or break any equipment of your apartment because you have financial responsibility. In some cases receptionists can ask for deposit.

LUGGAGE ROOM

Why miss out on some more fun in Budapest! We keep all of your bags and personal documents until you come back in our secured luggage room for FREE.

SAFE BOX SERVICE

Safe box is available for FREE at the reception. If you miss to request it upon arrival the hotel cannot take responsibilty for your valuable belongings.

ENTRANCE DOOR CODE “KEY 9119 KEY”.

Central Passage building has 4 blocks, each panel accepts the same entrance door code.

 

In case of violation of the house rules our colleagues do their best orally and in writing to make guest aware of the inconvenience. Please note that ignoring warnings, aggressive behaviour or repeating action of violation may lead to eviction.

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